1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can be used to identify you personally. Detailed information on data protection is set out in the privacy policy below.
Data Collection on This Website
Who is responsible for collecting data on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the controller” in this privacy policy.
How do we collect your data?
Some of your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website, either automatically or after you have given your consent. This is primarily technical data (such as your internet browser, operating system or the time you accessed a page). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated through the website, the data you submit will also be processed for offers, orders or other service enquiries.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or erased. If you have consented to data processing, you may withdraw that consent at any time with effect for the future. Under certain circumstances, you also have the right to request restriction of the processing of your personal data. In addition, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this or any other data protection question.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behaviour may be statistically analysed. This is done primarily using analytics programmes.
Detailed information about these analytics programmes can be found in the privacy policy below.
2. Hosting
We host the content of our website with the following provider:
External Hosting
This website is hosted externally. Personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contract data, contact details, names, website visits and other data generated through a website.
External hosting is provided to perform contracts with our prospective and existing customers (Article 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly and efficiently through a professional provider (Article 6(1)(f) GDPR). If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as consent covers storing cookies or accessing information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Our host(s) will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions regarding this data.
We use the following host(s):
Serverprofis GmbH<br>Otto-Lilienthal-Ring 34-36<br>D-85622 Feldkirchen
Data Processing Agreement
We have entered into a data processing agreement (DPA) for the use of the service named above. This is an agreement required by data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection requirements and this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Controller
The controller responsible for data processing on this website is:
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses or similar information).
Storage Period
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing it no longer applies. If you make a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing it (e.g. retention periods under tax or commercial law); in the latter case, erasure will take place once those grounds no longer apply.
General Information on the Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of personal data under Article 9(1) GDPR are processed. If you have expressly consented to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. through device fingerprinting), processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required to perform a contract or take pre-contractual steps, we process it on the basis of Article 6(1)(b) GDPR. We also process your data where necessary to comply with a legal obligation, on the basis of Article 6(1)(c) GDPR. Data may also be processed on the basis of our legitimate interests under Article 6(1)(f) GDPR. The legal bases that apply in each individual case are explained in the sections below.
Information on Transfers of Data to Third Countries That Are Not Secure Under Data Protection Law and to US Companies That Are Not DPF-Certified
Among other things, we use tools from companies based in third countries that are not considered secure under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in those countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in third countries that are not considered secure under data protection law.
Please note that, in principle, the USA is regarded as a safe third country offering a level of data protection comparable to that of the EU. Data may therefore be transferred to the USA if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has put appropriate additional safeguards in place. Information about transfers to third countries, including data recipients, can be found in this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external parties. This sometimes requires us to transfer personal data to them. We disclose personal data to external parties only when this is necessary to perform a contract, when we are legally required to do so (e.g. disclosure to tax authorities), when we have a legitimate interest in the disclosure under Article 6(1)(f) GDPR, or when another legal basis permits it. Where we use processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In cases of joint processing, an agreement on joint processing is concluded.
Withdrawal of Your Consent to Data Processing
Many data processing operations are possible only with your express consent. You may withdraw consent you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Article 21 GDPR)
IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request direct transfer of the data to another controller, this will be done only where technically feasible.
Access, Rectification and Erasure
Within the scope of applicable law, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of processing, as well as, where applicable, the right to have this data corrected or erased. You can contact us at any time about this or any other question concerning personal data.
Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of personal data stored by us, we usually need time to verify this. While the verification is in progress, you have the right to request restriction of the processing of your personal data.
- If the processing of your personal data is or was unlawful, you may request restriction of data processing instead of erasure.
- If we no longer need your personal data but you need it to establish, exercise or defend legal claims, you have the right to request restriction of processing instead of erasure.
- If you have objected under Article 21(1) GDPR, your interests and ours must be balanced. While it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.
If you have restricted the processing of your personal data, that data may—apart from being stored—be processed only with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the browser’s address bar changes from “http://” to “https://” and a padlock icon appears.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Objection to Promotional Emails
We hereby object to the use of contact details published as part of the legal notice requirements for sending advertising or informational material that has not been expressly requested. The operators of this website expressly reserve the right to take legal action if unsolicited advertising information, such as spam emails, is sent.
4. Data Collection on This Website
Cookies
Our website uses cookies. Cookies are small data files that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain on your device until you delete them or your web browser deletes them automatically.
Cookies may be set by us (first-party cookies) or by third parties (so-called third-party cookies). Third-party cookies enable certain services provided by third parties to be integrated into websites (e.g. cookies used to process payment services).
Cookies have various functions. Many are technically necessary because certain website functions would not work without them (e.g. the shopping cart or display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.
Cookies required to carry out electronic communications, provide certain functions you have requested (e.g. the shopping cart) or optimise the website (e.g. cookies for measuring audience reach) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide services that are technically error-free and optimised. If consent has been requested for the storage of cookies and similar recognition technologies, processing is carried out solely on the basis of that consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be withdrawn at any time.
You can configure your browser to notify you when cookies are set, to allow cookies only in individual cases, to reject cookies in certain cases or altogether, and to automatically delete cookies when you close your browser. If cookies are disabled, the functionality of this website may be limited.
If other cookies and services are used on this website, you can find details in this privacy policy.
Server Log Files
The provider of this website automatically collects and stores information in server log files, which your browser automatically sends to us. This information includes:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources.
This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring that the website is displayed correctly and optimised; server log files must be collected for this purpose.
Contact Form
If you send us enquiries using the contact form, we store the information you provide in the enquiry form, including the contact details you enter, to process your enquiry and in case we have follow-up questions. We do not pass this data on without your consent.
This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary to take pre-contractual steps. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; consent may be withdrawn at any time.
The data you enter in the contact form remains with us until you ask us to erase it, withdraw your consent to storage or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.
Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it (such as your name and enquiry), will be stored and processed by us to handle your request. We do not pass this data on without your consent.
This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary to take pre-contractual steps. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; consent may be withdrawn at any time.
The data you send us in enquiries remains with us until you ask us to erase it, withdraw your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.
5. Social Media
Social Media Elements with Shariff
This website uses social media elements (e.g. Facebook, X, Instagram, Pinterest, XING, LinkedIn and Tumblr).
You can usually identify the social media elements by their respective logos. To ensure data protection on this website, we use these elements only in conjunction with the so-called Shariff solution. This application prevents social media elements integrated into this website from transmitting your personal data to the relevant provider as soon as you first visit the page.
A direct connection to the provider’s server is established only when you activate the relevant social media element by clicking its button (consent). Once activated, the provider receives information that you visited this website using your IP address. If you are logged in to your social media account (e.g. Facebook) at the same time, the provider may associate your visit to this website with your user account.
Activating the plugin constitutes consent within the meaning of Article 6(1)(a) GDPR and Section 25(1) TDDDG. You may withdraw this consent at any time with effect for the future.
This service is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Article 6(1)(c) GDPR.
6. Newsletter
Newsletter Data
If you would like to subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. We use this data to send the requested information and do not pass it on to third parties. As part of newsletter campaigns, we may analyse various data (e.g. when an email was opened, IP address, device information, links clicked and any subsequent actions).
The data entered in the newsletter registration form is processed solely on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent to the storage of your data and email address and their use for sending the newsletter at any time, for example by using the “Unsubscribe” link in the newsletter. The lawfulness of data processing already carried out remains unaffected.
We store the data you provide to subscribe to the newsletter until you unsubscribe, either with us or the newsletter service provider, and erase it from the newsletter mailing list after you unsubscribe or the purpose no longer applies. We reserve the right to erase or block email addresses on our newsletter mailing list at our discretion as part of our legitimate interest under Article 6(1)(f) GDPR.
Data stored for other purposes remains unaffected.
After you unsubscribe from the newsletter mailing list, your email address may be stored by us or the newsletter service provider on a blacklist if this is necessary to prevent future mailings. The data on the blacklist is used only for this purpose and is not combined with other data. This serves both your interests and our interest in complying with statutory requirements for sending newsletters (legitimate interest within the meaning of Article 6(1)(f) GDPR). The blacklist is stored indefinitely. You may object to this storage if your interests outweigh our legitimate interest.
7. Plugins and Tools
Google Fonts (Locally Hosted)
This website uses Google Fonts, provided by Google, to display fonts consistently. Google Fonts are installed locally. No connection to Google servers is established.
Further information about Google Fonts is available at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
Font Awesome (Locally Hosted)
This website uses Font Awesome to display fonts consistently. Font Awesome is installed locally. No connection to the servers of Fonticons, Inc. is established.
Further information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.
Google reCAPTCHA
We use Google reCAPTCHA (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is used to check whether data entered on this website (e.g. in a contact form) was entered by a person or by an automated programme. To do this, reCAPTCHA analyses the behaviour of website visitors based on various characteristics. This analysis begins automatically as soon as a visitor accesses the website. reCAPTCHA analyses various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not told that an analysis is taking place.
In this context, Google acts solely as a processor within the meaning of Article 28 GDPR and will not use the data collected in this way for its own purposes. The tool is used on the basis of a data processing agreement (DPA) with Google.
The data is stored and analysed on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its online services from abusive automated access and SPAM. If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
hCaptcha
We use hCaptcha (hereinafter “hCaptcha”) on this website. The provider is Intuition Machines, Inc., 2211 Selig Drive, Los Angeles, CA 90026, USA (hereinafter “IMI”).
hCaptcha is used to check whether data entered on this website (e.g. in a contact form) was entered by a person or by an automated programme. To do this, hCaptcha analyses the behaviour of website visitors based on various characteristics.
This analysis begins automatically as soon as a visitor accesses a website with hCaptcha enabled. hCaptcha analyses various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in “invisible mode”, the analysis runs entirely in the background. Website visitors are not told that an analysis is taking place.
The data is stored and analysed on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its online services from abusive automated access and SPAM. If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Data processing is based on standard contractual clauses included in IMI’s data processing addendum to its terms and conditions or in its data processing agreements.
Further information about hCaptcha can be found in its privacy policy and terms of service at the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/6388.
Wordfence
We have integrated Wordfence into this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).
Wordfence protects our website from unwanted access and malicious cyberattacks. For this purpose, our website maintains a permanent connection to Wordfence’s servers so that Wordfence can compare its databases with access attempts made on our website and block them if necessary.
Wordfence is used on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible from cyberattacks. If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.wordfence.com/help/general-data-protection- regulation/.
Akismet
We have integrated Akismet into this website. The provider is Aut O’Mattic A8C Ireland Ltd., Business Centre, No. 1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland (hereinafter “Aut O’Mattic”), whose parent company is based in the USA.
Akismet enables us to analyse submitted comments to determine whether they are SPAM. For this purpose, we process the visitor name provided, email address, IP address, comment text, browser type and time of access.
Akismet is used on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in maintaining communication with website visitors without disruption from spam. If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Further details can be found here: https://akismet.com/gdpr/.
Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://wordpress.com/support/data-processing-agreements/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/4709.
Source: https://www.e-recht24.de.
Real Cookie Banner (Planned Use)
We plan to use Real Cookie Banner, provided by devowl.io GmbH, on this website to obtain, manage and document consent. Once activated, the plugin stores your selection of the services offered in a technically necessary cookie and records the decision, including the time, selected services and technical proof data, in this website’s database. During normal operation, this consent data is not transmitted to the plugin provider.
Processing serves to fulfil our obligation to document consent (Article 6(1)(c) GDPR). The storage of and access to the information required to manage consent on your device is based on Section 25(2)(2) TDDDG. Once the service has been set up, you can change your selection at any time with effect for the future via the website’s cookie settings. Further information about data processing by Real Cookie Banner is available from the provider.
Google Analytics 4 (Planned Use)
We plan to use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service is intended to help us analyse how this website is used and improve our services. Once activated, it may process page views, interactions, approximate location data, and browser and device information. Google Analytics uses cookies such as _ga and _ga_<ID> to distinguish users and sessions. The collected data is transmitted to Google; processing in third countries, particularly the USA, is possible. According to Google, IP addresses in Google Analytics 4 are used to determine location and then discarded before storage.
Google Analytics will be used only after you have given your express consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG). Once it has been set up, you can withdraw your consent at any time with effect for the future via the website’s cookie settings. Further information can be found in Google’s privacy policy and in the information about Google Analytics cookies.